We strive to provide you with the best online shopping experience possible. All orders placed on our website ship within 24 hours of processing payment. All orders are safely packaged, fully insured and signature required upon delivery.
We currently ship only to Canada, United States and select countries in Europe. For more information, or to inquire whether we ship to your particular destination, please email us at firstname.lastname@example.org or call us at 1-800-337-4056
Taxes and Duties:
We want you to love your new find!
All full priced merchandise, with the exception of watches and jewelry, may be returned for a full refund within 7 days of the delivery date or in store purchase date. Watches, jewelry and any item purchased using trade value may only be exchanged or returned for store credit within 7 days of the delivery date or in store purchase date.
Discounted items are final sale and not eligible for return.
The item must be in its original condition, have all original tags still attached and include all original accessories and documentation. Please note: at this time we are not able to refund the shipping charges.
Return Your Items:
Returns generally take 1-3 business days to process once the item arrives at our store. We will refund the original purchase price of the item, including all applicable taxes to the original form of payment. Please note: at this time we are not able to refund the shipping charges.
We guarantee all items sold by Modaselle to be authentic. For more information on our authenticity policy, please visit our Authenticity page.
If you have any questions or concerns, please contact Modaselle Customer Care:
We thank you for shopping with us!
Modaselle Customer Care Team