OUR AUTHENTICITY PROCESS
All items which come in to Modaselle for sale are carefully inspected by multiple experts specializing in that particular type of item and brand. There are many aspects which allow us to authenticate an item, including materials, craftsmanship, unique aspects of a particular model and more. We only buy items for which we can guarantee authenticity. If we discover a seller deliberately tries selling counterfeit goods to our store we will no longer work with them on any type of merchandise going forward.
Modaselle Authenticity Guarantee
All items featured on Modaselle.com are guaranteed to be authentic and in the condition described. We guarantee our jewelry matches its described weight and purity. If a customer is ever concerned about the authenticity of any item purchase from Modaselle we are happy to answer any questions they may have and will refund 100% of the purchase price, including shipping and any applicable taxes, if they still have concerns after contacting us.
We believe the brands we work with are more than just a logo. They are symbols of passion, perseverance, beauty and craftsmanship.
Additional questions or concerns? Our customer care specialists are available to help Monday through Saturday 10:00am - 6:00pm PST.
Toll Free: 1-800-337-4056